Solutions - StatesideBPO

Your All-In-One Solution

Integration. Communication. Optimization.

We combine the best, most secure multi-channel contact center technologies, a highly committed workforce, and contact center business results experience unmatched in smaller outsourced services providers.

Deploy new agents quickly and on-demand

Gain detailed visibility into your operations

Optimize the performance of your workforce

Respond to customer needs proactively

Built-in reliability and scalability

Streamline and improve business processes

OnSite/Hybrid Call Centers

The hybrid deployment model serves as a bridge between the existing infrastructure and the cloud.

Leverage cloud-based applications while retaining on-site agents in a Brick & Mortar center.
Connect customers to the right agent, no matter the contact channel they use
Choose the best parts to create one unique solution that meets your specific needs
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Virtual Customer Contact Centers

Virtual call centers offer a flexible solution that is optimized for even the most volatile volume patterns.

Connect your agents with an affordable, easily manageable, secure network.
Staff agents only when you need them, in time zones where they’re needed most
Maximize Call Center Emergency Preparedness by geographically dispersing your staff
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When you choose a customer contact center partner, you want a trusted company that will invest each and every message with the same quality and care you do; a company that will reflect the integrity of your business and the rapport you’ve built with your customers. With years of contact center experience, StatesideBPO has an unmatched reputation for providing the highest quality teleservices and the best return on investment (ROI) in the business.

StatesideBPO offers a full range of inbound and outbound call center services, customized for clients across industries. From sales and direct response to customer care, StatesideBPO knows how to make a call center program successful. Our team of experts works with you to craft a solution that delivers the results you need to succeed.

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